Customer Service Representative - 1st Shift (Remote) Schedule: 1st Shift, Mon - Fri 7:30am - 4:30pm Central Time Zone What you will do: As a Customer Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications Validate the ship to and replenishment locations of orders with sales and operations partners Responsible for all PO (Bill Only, Ship and Bills, GHX and other future EDI
What is customer care? Definition, importance + best practices What is customer care? Customer care is when companies treat their customers with respect and kindness and build an emotional connection with them Everybody on the team should be adept at customer care, not just a customer service representative or a customer success manager Customer care is more than just delivering the services that consumers expect from the business or providing the right